Frequently Asked Questions
We’ve put together a selection of Frequently Asked Questions and useful answers that we regularly receive that you may find helpful
Q. How do I place my order?
A. Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the top-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.
Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e. your delivery information), followed by your billing details. You will have the option of indicating that the shipping and billing details are the same, if applicable.
After providing this information, you will need to click on the “Click to calculate shipping” button to determine your delivery charge, if applicable.
If you have a valid promotional code, you may enter it in the “Coupon Discount” field directly beneath the shipping information. Be sure to click on the “Apply to Order” button in order to have your savings calculated and applied to your order.
After completing the shipping and coupon discount information, you will need to enter in your payment details. Once you have completed the form, click on the “Review Order” button. You will be brought to a screen that provides an order summary.
Once you are ready to complete your order, click on the “Submit order” button to the lower right of your screen. You will receive an on-screen order confirmation, as well as a second confirmation via e-mail.
Should you encounter any difficulties during the checkout process, please feel free to contact us at:- s81football_programmes@sky.com
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Q. How do I view what’s in my shopping cart?
A. To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.
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Q. How will I know that you have received my order?
A. After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.
You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)
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More information and enquiries
For more information and or enquiries please contact S81 Football Programmes for Sale directly via our Enquiries Page